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Issue 4863752826519552:
Reworded text, improved grammar, improved sentence structure (Closed)
Patch Set: Fixed Chrome example version number and added additional text to first bullet point
Created June 16, 2015, 3:26 p.m.
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| OLD | NEW |
|---|---|
| 1 title=Report an issue | 1 title=Report an Issue |
| 2 | 2 |
| 3 <head><meta content="{{s1 Report Issue - Adblock Plus}}" name="title"> | 3 <head><meta content="{{s1 Report an Issue}}" name="title"> |
| 4 <meta content="{{s2 Having problems with Adblock Plus? Let us know about them so that we can improve your experience. Download Adblock Plus for Chrome and other platforms here.}}" name="description"> | 4 <meta content="{{s2 Having problems with Adblock Plus? Let us know about them so that we can improve your experience. Download Adblock Plus for Chrome and other platforms here.}}" name="description"> |
| 5 <meta content="{{s1 Report Issue - Adblock Plus}}" property="og:title"> | 5 <meta content="{{s1 Report an Issue}}" property="og:title"> |
| 6 <meta content="{{s4 Having problems with Adblock Plus? Let us know about them so that we can improve your experience. Download Adblock Plus for Chrome and other platforms here.}}" property="og:description"> | 6 <meta content="{{s4 Having problems with Adblock Plus? Let us know about them so that we can improve your experience. Download Adblock Plus for Chrome and other platforms here.}}" property="og:description"> |
| 7 </head> | 7 </head> |
| 8 | 8 |
| 9 <h2 id="nonbugs">{{s6 Not All Issues are Adblock Plus Bugs}}</h2> | |
| 10 | |
| 9 <p> | 11 <p> |
| 10 {{s5 Please consider the following points before filing your bug report.}} | 12 {{consider Please consider the following points before filing a bug report.}} |
| 11 </p> | 13 </p> |
| 12 | 14 |
| 13 <h2 id="nonbugs">{{s6 Some issues aren't Adblock Plus bugs}}</h2> | |
| 14 | |
| 15 <ul> | 15 <ul> |
| 16 <li> | 16 <li> |
| 17 {{s7 An advertisement isn't blocked: this is a filters issue, | 17 {{s7 If an advertisement isn't blocked, the issue is more than likely relate d to the filters. |
| 18 please <a href="getting_started#false-negatives">report it by other means</a >.}} | 18 Please <a href="getting_started#false-negatives">report it by other means</a >.}} |
| 19 </li> | 19 </li> |
| 20 <li> | 20 <li> |
| 21 {{s8 A website doesn't work correctly and | 21 {{s8 If a website doesn't work correctly and |
| 22 <a href="getting_started#disabling">temporarily disabling Adblock Plus</a> o n this | 22 <a href="getting_started#disabling">temporarily disabling Adblock Plus</a> f ixes the issue, the issue is related to the filters. |
| 23 site fixes the issue: this is a filters issue, | 23 Please <a href="getting_started#false-positives">report it by other means</a >.}} |
| 24 please <a href="getting_started#false-positives">report it by other means</a >.}} | |
| 25 </li> | 24 </li> |
| 26 <li> | 25 <li> |
| 27 {{s14 An issue happens before Adblock Plus is installed or persists if it is uninstalled: | 26 {{s14 If an issue occurs prior to the installation of Adblock Plus, or persi sts after it is uninstalled, |
| 28 you have to look elsewhere for an explanation.}} {{s15 In particular, if Adb lock | 27 the issue is not related to Adblock Plus.}} {{s15 If Adblock |
| 29 Plus fails to install and you are using a <a href="requirements">supported b rowser</a> | 28 Plus fails to install on a <a href="requirements">supported browser</a>, |
| 30 then you are facing a browser issue and the | 29 this is a browser issue and |
| 31 <a href="{{s15-link http://support.mozilla.com/en-US/kb/Unable%20to%20instal l%20add-ons}}">general troubleshooting instructions</a> apply. If not using Fire fox, see: | 30 <a href="{{s15-link http://support.mozilla.com/en-US/kb/Unable%20to%20instal l%20add-ons}}">general troubleshooting instructions</a> apply. If you are not us ing Firefox, see: |
| 32 <a href="{{s15-link2 https://support.google.com/chrome_webstore/answer/16983 38?hl=en}}">Chrome</a>, | 31 <a href="{{s15-link2 https://support.google.com/chrome_webstore/answer/16983 38?hl=en}}">Chrome</a>, |
| 33 <a href="{{s15-link3 http://help.opera.com/Windows/11.60/en/extensions.html} }">Opera</a>, | 32 <a href="{{s15-link3 http://help.opera.com/Windows/11.60/en/extensions.html} }">Opera</a>, |
| 34 <a href="{{s15-link4 http://support.apple.com/kb/PH5067}}">Safari</a>, | 33 <a href="{{s15-link4 http://support.apple.com/kb/PH5067}}">Safari</a>, |
| 35 <a href="{{s15-link5 http://windows.microsoft.com/en-us/internet-explorer/ma nage-add-ons#ie=ie-11}}">Internet Explorer</a>}} | 34 <a href="{{s15-link5 http://windows.microsoft.com/en-us/internet-explorer/ma nage-add-ons#ie=ie-11}}">Internet Explorer</a>}} |
| 36 </li> | 35 </li> |
| 37 </ul> | 36 </ul> |
| 38 | 37 |
| 39 <h2 id="reporting">{{s16 How to report bugs}}</h2> | 38 <h2 id="reporting">{{s16 How to Report Bugs}}</h2> |
| 40 | 39 |
| 41 <p> | 40 <p> |
| 42 {{s17 Visit the <a href="/forum/index.php">forum</a> for support or to report an issue.}} | 41 {{s17 Visit the <a href="/forum/index.php">forum</a> for support or to report an issue.}} |
| 43 </p> | 42 </p> |
| 44 | 43 |
| 45 <p> | 44 <p> |
| 46 {{s18 Your bug report should contain all necessary information to reproduce it:}} | 45 {{s18 Bug reports should contain the following information:}} |
| 47 </p> | 46 </p> |
| 48 | 47 |
| 49 <ul> | 48 <ul> |
| 50 <li> | 49 <li> |
| 51 {{s19 Adblock Plus version, which browser you are using (with version number ), which | 50 {{s19 The Adblock Plus version number, e.g. 1.8.12}} |
| 52 operating system is used}} | |
| 53 </li> | 51 </li> |
| 54 <li> | 52 <li> |
| 55 {{s20 Any configuration details that might be relevant (filter lists used, o wn filters if any, | 53 {{browser The browser and browser version number, e.g. Chrome 43.0.2357.124} } |
| 56 unusual browser configuration, other extensions)}} | |
| 57 </li> | 54 </li> |
| 58 <li> | 55 <li> |
| 59 {{s21 Exact description of the steps that need to be followed to see the bug }} | 56 {{OS The computer operating system, e.g. Windows 8.1 64-bit}} |
| 60 </li> | 57 </li> |
| 61 <li> | 58 <li> |
| 62 {{s22 Exact description of what happens and what you think is wrong}} | 59 {{s20 All relevant configuration details, e.g. filter lists used, your own f ilters, |
| 60 unusual browser configuration, other extensions, etc.}} | |
| 61 </li> | |
| 62 <li> | |
| 63 {{s21 The exact description of the steps that are needed to reproduce the is sue}} | |
| 64 </li> | |
| 65 <li> | |
| 66 {{s22 The exact description of what happens and what you think is wrong}} | |
| 63 </li> | 67 </li> |
| 64 </ul> | 68 </ul> |
| 65 | 69 |
| 66 <h2 id="moved">{{s23 My bug report is no longer there, what happened?}}</h2> | 70 <h2 id="moved">{{s23 My Bug Report is No Longer There. What Happened?}}</h2> |
| 67 | 71 |
| 68 <p> | 72 <p> |
| 69 {{s24 You came back and your bug report is no longer there?}} {{s25 Maybe the moderators | 73 {{s24 If you can't find your bug report, it's likely that the moderators renam ed it so that the title better reflects the issue.}} {{s26 Have a look around <a href="/forum/index.php">the forum.</a>}} |
| 70 changed the title to make it more meaningful.}} {{s26 Look around <a href="/ forum/index.php">in the forum.</a>}} | |
| 71 </p> | 74 </p> |
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